Air Canada has cancelled its scheduled Dubai–Toronto service and warned of widespread disruptions across its international and domestic network as a strike by its pilots and ground staff enters its second day.
Passengers booked on the non-stop Dubai–Toronto flight were informed late Thursday that their journey had been cancelled, with the airline offering rebooking on alternative dates or refunds. Travellers connecting through Toronto to US and Canadian cities have also reported delays and last-minute itinerary changes.
The strike, led by the Air Canada Pilots Association and supported by sections of ground handling staff, centres on demands for higher pay, improved working conditions, and updated safety protocols. Union representatives say the industrial action follows months of stalled negotiations with management.
“Air Canada employees have been working under significant strain, especially post-pandemic,” said Captain Mark Reynolds, spokesperson for the pilots’ union. “We’re committed to reaching a fair deal, but management needs to address both our financial concerns and the operational pressures we face daily.”
The airline has activated contingency plans, including reducing flight frequencies, leasing aircraft from partner carriers, and prioritising long-haul services with high demand. However, it acknowledged that further cancellations and delays are likely in the coming days.
Dubai International Airport confirmed the suspension of Friday’s Air Canada departure and urged passengers to check flight statuses before travelling. Other routes already affected include flights from London, Paris, and New York, as well as several key domestic services within Canada.
Transport analysts warn that the strike could cost the airline millions in lost revenue if it continues into next week, particularly given the summer travel season’s peak demand.
Air Canada said in a statement it remains committed to “constructive dialogue” with unions and hopes to reach a resolution quickly. Both sides are expected to return to mediated talks over the weekend in an effort to restore normal operations.
