A new premium one-stop shop for government services has officially opened at the Art of Living Mall in Al Barsha 2. This center aims to provide a seamless and efficient experience for VIP customers seeking a quiet and smooth process for their government-related needs.
Operating hours are from 8 am to 4 pm and 5 pm to 9 pm, Monday to Saturday.
Efficiency is a key feature of the center, which aims to complete all necessary paperwork and approvals within 15-30 minutes, unless a specific government agreement requires more time.
“We have a target. From receiving the transaction to the end of the transaction, no more than half an hour,” stated Badr Al Blooshi, the center’s Director Manager.
Al Blooshi explained the rationale behind the location choice: “We don’t have many walk-in customers here, and this place is ideal for our target audience of VIP clients who want a peaceful environment to handle their affairs.”
The center offers a comprehensive range of government services, including the Department of Economy and Tourism and the Dubai Land Department. It plans to expand its services to include medical examinations, car inspections, gas inspections, and airport-related services in the future. “All small and big things related to the government will be present here,” said Al Blooshi. “The person or investor will have all the documents ready, and all these procedures will be done in one day.”
The facility features 14 dedicated service counters where clients can wait comfortably until their transactions are processed. The overall ambiance and amenities are designed to provide an elevated experience compared to traditional government service centers.
The center also simplifies the process of collecting taxes, with agents quickly checking the required documents and providing the necessary information to the accountant, who then guides the client through the private meeting rooms to finalize the procedures.
